Welcome to website of Epsilon the Hotel.
The General Terms and conditions herein together with Privacy Policy, Booking & Cancellation Policy and also Refund Policy.
Bookings : Bookings are accepted subject to room availability. Bookings may be made online www.hotelepsilon.com and through Epsilon the Hotel.
You must have registered account on Epsilon the Hotel website in order to make a booking in our hotel
Full Payment must be made while you confirm the booking. We accept payment by Visa or Master Cards, Credit Cards, AMEX cards or online bank transfers. After the completion of the booking procedure, confirmation will be issued in respect of each room booked and sent to the email address provided in your registered account.
Booking confirmation together with your original valid photo identification document like Passport Driving License voter ID should be produced at the time of check-in at the Hotel.
Name of the Guest in the booking confirmation must be the person staying at the Hotel otherwise we reserve the right to cancel the booking.
Epsilon the Hotel respects your privacy and assures you that your personal information shall not be disclosed.
Any personal information that you share with us, your name, date of birth, address, telephone number, details of credit card shall be confidential. Save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
Please feel free to contact info@hotelepsilon.com for any queries related to privacy issues. Also you can forward your suggestions and complaints.
All the payments made online will be processed through Bank Transfer within 2-15 working days.